Terms of service

Last updated: June 12, 2025

OVERVIEW

Welcome to Face Cult! The terms “we”, “us” and “our” refer to Face Cult. Face Cult operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Face Cult is powered by Shopify, which enables us to provide the Services to you.

The terms and conditions below, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or our Privacy Policy, you should not use or access our Services.

SECTION 1 – ACCESS AND ACCOUNT

You must be at least the age of majority in your place of residence to use the Services or provide consent for minors to use them. You agree to provide accurate, current, and complete information and to maintain the security of your account. You are responsible for all activity that occurs under your account.

SECTION 2 – OUR PRODUCTS

Product descriptions and visuals are presented as accurately as possible, but we cannot guarantee they will appear identically across all devices. We reserve the right to modify, limit, or discontinue any product at any time without notice.

SECTION 3 – ORDERS

All orders are offers to purchase. We reserve the right to accept or reject any order at our discretion. Orders are not final until confirmed. Review your order carefully before placing it. Return eligibility is governed by our Refund Policy.

We currently serve customers within South Africa.

SECTION 4 – PRICES AND BILLING

Prices are shown at the time of purchase and may change without notice. Prices exclude applicable taxes and shipping unless stated otherwise. You agree to provide current and accurate billing and contact information and authorize us to charge you accordingly.

SECTION 5 – SHIPPING AND DELIVERY

All shipping times are estimates. We are not responsible for delays caused by couriers, customs, or external events. Title and risk pass to you once the product is handed to the delivery carrier.

SECTION 6 – INTELLECTUAL PROPERTY

All content on the Services is owned or licensed by Face Cult or its partners and protected by intellectual property laws. You may not reproduce, distribute, or exploit any content without our prior written consent.

SECTION 7 – OPTIONAL TOOLS

We may offer access to third-party tools “as is.” We are not liable for their function or content. Your use of such tools is at your own risk and subject to the third party’s terms.

SECTION 8 – THIRD-PARTY LINKS

Our site may include links to third-party websites. We are not responsible for their content, policies, or any transactions you enter into on such sites.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

Face Cult is powered by Shopify. Shopify is not responsible for sales between you and Face Cult. You expressly release Shopify from any liability related to your transactions with us.

SECTION 10 – PRIVACY POLICY

Use of our Services is subject to our Privacy Policy, which outlines how your data is collected, used, and shared — including with Shopify. By using the Services, you agree to these privacy policies.

SECTION 11 – FEEDBACK

You grant Face Cult a perpetual, royalty-free license to use any feedback you submit for any purpose. You warrant that you have the right to submit it and that it complies with applicable law.

SECTION 12 – ERRORS, INACCURACIES AND OMISSIONS

We reserve the right to correct any errors or inaccuracies on our website and cancel orders affected by such issues at any time.

SECTION 13 – PROHIBITED USES

You may not use the Services for unlawful purposes or in a way that infringes on the rights of others. We reserve the right to terminate your access for violations.

SECTION 14 – TERMINATION

We may terminate your access to the Services at any time. Sections related to intellectual property, limitations of liability, privacy, and others will survive termination.

SECTION 15 – DISCLAIMER OF WARRANTIES

The Services and all products are provided “as is” and “as available.” We make no warranties, express or implied. Use of the Services is at your own risk.

SECTION 16 – LIMITATION OF LIABILITY

To the fullest extent allowed by law, we are not liable for any damages arising from your use of the Services or products, including indirect or consequential losses.

SECTION 17 – INDEMNIFICATION

You agree to indemnify and hold harmless Face Cult and its partners from any claims resulting from your violation of these Terms.

SECTION 18 – SEVERABILITY

If any part of these Terms is found to be unlawful or unenforceable, the remaining provisions will remain valid.

SECTION 19 – WAIVER; ENTIRE AGREEMENT

Failure to enforce any provision does not constitute a waiver. These Terms are the full agreement between you and Face Cult.

SECTION 20 – ASSIGNMENT

You may not assign your rights under these Terms. We may transfer our rights without notice.

SECTION 21 – GOVERNING LAW

These Terms are governed by the laws of the Republic of South Africa. You consent to the jurisdiction of South African courts.

SECTION 22 – HEADINGS

Headings are for convenience only and do not affect interpretation.

SECTION 23 – CHANGES TO TERMS

We may update these Terms at any time. Material changes will be notified as required by law. Continued use after changes implies acceptance.

SECTION 24 – CONTACT INFORMATION

Questions about these Terms of Service? Contact us at:

Trade name: Face Cult Pty. Ltd.
Email: info@facecult.co.za
Phone number: +27 72 683 7562
Address: The Equinox, Suite 404, 156 Main Road, Sea Point, Cape Town, WC, 8005, ZA